Privacy Policy

Effective Date: 15th August 2023

1. Introduction

Welcome to Brightfox! This Privacy Policy outlines how Brightfox U.K Limited (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website, www.drinkbrightfox.co.uk (the “Website”), and engage with our services.

2. Information We Collect

We collect personal information that is necessary for order processing and customer support. This may include:

  • Name
  • Contact details (email address, phone number)
  • Shipping and billing address
  • Order details and payment information

3. How We Collect Information

We collect personal information through:

  • Account registrations on our website
  • Order placement and checkout process
  • Cookies and similar technologies for a better user experience (see Section 7)

4. Use of Personal Information

We use the collected personal information for:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending promotional offers, referral, and affiliate opportunities to account holders (see Section 11)

5. Cookies and Similar Technologies

We use cookies to enhance your user experience on our website. These technologies help us analyze website traffic and improve our services. You can manage your cookie preferences through your browser settings.

6. Account Registration

Users have the option to create accounts on our website. Account holders may receive promotional offers and participate in referral/affiliate opportunities (see Section 11).

7. Marketing Communications

We may send promotional emails and newsletters via Mailchimp. You can opt-out of these communications by clicking the “unsubscribe” link in the emails.

8. Payment Information

We do not collect payment information directly. All payments are securely processed through third-party integrations such as Stripe, Apple Pay, and PayPal.

9. Data Security

We store personal information in a secure database and employ reasonable measures to protect it. In the event of a data breach or security incident, our IT Department will handle the response.

10. Account Management

Users can update or delete their personal information by logging into their account at https://drinkbrightfox.co.uk/my-account.

11. Third-Party Disclosure

We do not share or disclose personal information to third parties for any purposes.

12. Age Restrictions

Our website is not intended for use by individuals under the age of 18.

13. International Transfer

We operate exclusively within the U.K and do not transfer personal information across borders.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [insert contact information].

15. Changes to Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.

By using our website and services, you consent to the terms outlined in this Privacy Policy.